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Orientation
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Using Mobile Apps
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Typsy Australia Portal
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COTHM Community
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GPDP Level 1
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Hospitality Workplace Skills
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On Demand Live Session
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Requisition Form
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On Demand Live Session Request Form
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Final Examination Request Form
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Final Exam Retake Request Form
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Qualification Request Form
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Ch 1. Hospitality Fundamentals
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About Hospitality Industry
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Hospitality Industry: Definition & Overview
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Sectors & Services of the Hospitality Industry
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Company Mission Statements: Definition & Examples
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Ch 2. Restaurant Services & Types
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Restaurant Service: Styles & Types
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What is a Full Service Restaurant?
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What is a Quick Service Restaurant?
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Quick Service Restaurant Industry: Trends & Analysis
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Self Service Restaurant: Definition & Equipment
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Restaurant Customer Service: Standards & Examples
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Working in Restaurant Customer Service: Tips & Training
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Social Media Marketing for Restaurants
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Mobile Marketing for Restaurants
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Email Marketing for Restaurants
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Restaurant Income Statement: Example & Template
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Cost of Goods Sold (COGS): Calculation & Example
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Cost of Goods Sold (COGS) vs. Expense
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Food Cost Percentage: Definition & Calculation
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Restaurant Daily Sales Report Template
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Ch 3. Food, Beverage & Alcohol Operations
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About Alcohol Operations
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Alcohol as a Revenue Generator
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Restaurant Liability with Alcohol Sales
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Ch 4. Restaurant Organization & Operations Overview
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About Restaurant Organization
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Restaurant Organizational Structure
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Restaurant Organizational Chart: Template & Sample
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Restaurant Operating Expenses: Types & Examples
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How to Get a Restaurant License
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How to Write a Restaurant Business Plan
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Ch 5. Menu Planning
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About Menu Planning
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What is Menu Planning? – Basics & Importance
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Types of Menu Planning
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Menu Planning: Nutrition & Dietary Considerations
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How to Design a Menu
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The Impact of Menus on Operations & Marketing
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Standard Recipes: Development & Purpose
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Ch 6. Food Preparation
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About Food Preparation
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What is Food Preparation? – Definition & Types
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What is Prepared Food?
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Food Preparation Terms
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Basic Food Preparation Skills
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Types of Food Preparation Equipment
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Halal Food Preparation
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Kosher Food: Preparation & Guidelines
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Food Preparation Regulations
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Food Preparation: Hygiene & Safety
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Ch 7. Food Storage & Emergency Preparation
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About Food Storage
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How to Prepare Food for Long-Term Storage
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What is Perishable Food? – Definition & Examples
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What is Non-Perishable Food? – Definition & Examples
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Semi-Perishable Food: Examples & Definition
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Ch 8. Inventory Control
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About Inventory Control
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What is a Yield Test?
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Inventory Control: Definition & Best Practices
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Inventory Control Systems: Manual & Automated
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Advantages of Inventory Control Systems
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Inventory Control Techniques
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Inventory Control: Policies & Procedures
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Food & Beverage Inventory Control
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Optional Reading
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Optional Reading Guidelines
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Hospitality Today an Introduction HOT 103
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The Lodging And Food Service Industry HOT 100
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Management of Food And Beverage Operations HOT 241
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Assessment
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Assignment KHDA F&B
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Final Examination Guidelines
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Final Examination-Certificate in F&B Services & Operations
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