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This course offers you an online study path with exciting career opportunities in the field of hospitality. The course will enable students to develop competitive skills required in the hospitality industry. The program pathway will be of 240 credit hours for Level 4 & 5 both. Students competency will be developed throughout this course by offering them quality tutorship, additional material and webinars. Furthermore, they can also learn through a social forum.
Instructor: Ofqual UK
Validity Period: 365 days
https://cothm.ae/programs/hotel-and-hospitality-level-4-level-5/
https://cothm.ae/list-of-programs/
https://cothm.ae/levels-3-7-explained/
https://cothm.ae/how-will-i-be-assessed/
https://cothm.ae/entry-requirements/
https://cothm.ae/learner-journey/
Orientation | |||
Typsy Australia Portal | |||
COTHM Community | |||
GPDP Level 1 | |||
Hospitality Workplace Skills | |||
On Demand Live Session | |||
Requisition Form | |||
On Demand Live Session Request Form | |||
Assignment Session Request Form | |||
Qualification Request Form | |||
Level 5 - Module - 1: Business Planning | |||
Introduction | |||
Lesson 1: Different Types of Business Plans and Ownership Structures | |||
Lesson 2: Overview and Advantages of a Business Plan | |||
Lesson 3: Evaluation of Current Business Performance | |||
Lesson 4: Competitor Analysis | |||
Lesson 5: Market Analysis | |||
Lesson 6: Operational Analysis | |||
Lesson 7: Business SWOT Analysis | |||
Lesson 8: Revised Outline for a One-Page Business Plan | |||
Quiz Level-5: Business Planning | |||
Level 5 - Module - 2: Modern Challenges | |||
Introduction | |||
Lesson 1: The Current State of the Hospitality Industry | |||
Lesson 2: Regulatory Framework in the Hospitality Industry | |||
Lesson 3: Standard Operational Procedures | |||
Lesson 4: Emerging Trends and Developments in the Hospitality Industry | |||
Lesson 5: Newly Emerging Customer Markets in the Hospitality Sector | |||
Lesson 6: Areas for Business Development | |||
Lesson 7: Innovative Technologies Impacting the Hospitality Sector | |||
Lesson 8: Sustainability | |||
Lesson 9: Environmental and Social Concerns in Waste Management Practices within the Hospitality Sector | |||
Quiz Level-5: Modern Challenges | |||
Level 5 - Module - 3: Corporate Social Responsibility in Hospitality | |||
Introduction | |||
Lesson 1: Core Principles of Corporate Social Responsibility | |||
Lesson 2: Sustainable Development | |||
Lesson 3: Integrating CSR into a Hotel’s Business Strategy | |||
Lesson 4: CSR and the Ethical Treatment of a Hotel’s Community | |||
Lesson 5: Impact of Hotels on the Environment and Cultural Heritage | |||
Lesson 6: The Significance of Corporate Social Responsibility (CSR) Policies in the Hospitality Sector | |||
Lesson 7: Current Trends and Best Practices in Sustainable Development | |||
Lesson 8: Strategies for Hotels to Conserve Water, Energy, and Reduce Waste | |||
Lesson 9: Establishing a CSR Policy and Framework | |||
Quiz Level-5: Corporate Social Responsibility in Hospitality | |||
Level 5 - Module - 4: Contemporary Challenges in Human Resource Management | |||
Introduction | |||
Lesson 1: Understanding Human Resource Management | |||
Lesson 2: The Role of Human Resources in Hospitality | |||
Lesson 3: Challenges Faced by the Human Resource Function in Hospitality Organizations | |||
Lesson 4: Emerging Challenges in HR within a Hospitality Organization | |||
Lesson 5: The influence of present HR challenges in a hospitality organization | |||
Lesson 6: Implementing Change Management in a Hospitality Organization | |||
Lesson 7: Key Components of Employment Law | |||
Lesson 8: Impact of Legal Requirements on Recruitment and Selection Processes in the Hospitality Industry | |||
Lesson 9: The Influence of Legislation on Training, Development, and Performance Management | |||
Quiz Level-5: Contemporary Challenges in Human Resources Management | |||
Level 5 - Module - 5: Client Relations Management | |||
Introduction | |||
Lesson 1: CRM Principles | |||
Lesson 2: Benefits to organisation | |||
Lesson 3: The connection between quality and CRM | |||
Lesson 4: Processes | |||
Lesson 5: Employee Contributions and Responsibilities | |||
Lesson 6: External Stakeholder Behavior and Motivation | |||
Lesson 7: Enhancing CRM Systems | |||
Lesson 8: CRM Proposals | |||
Lesson 9: Developing an Improvement Plan | |||
Quiz Level-5: Client Relation Management | |||
Level 5 - Module - 6: Event and Conference Management | |||
Introduction | |||
Lesson 1: The Nature of the Event and Conference Industry | |||
Lesson 2: Growth of the Industry | |||
Lesson 3: Venues | |||
Lesson 4: Administrative Processes | |||
Lesson 5: Event Etiquette and Protocol | |||
Lesson 6: Legal and Financial Aspects | |||
Lesson 7: Evaluating Service Quality | |||
Lesson 8: Event performance | |||
Lesson 9: Goal Setting | |||
Quiz Level-5: Event & Conference Management | |||
Level 5 - Module - 7: Food and Beverage Supply Chain Oversight | |||
Introduction | |||
Lesson 1: The Impact of Supply Chain Management on Food Production | |||
Lesson 2: Principles of Production | |||
Lesson 3: Food Production Techniques | |||
Lesson 4: Food Retailing and Logistics | |||
Lesson 5: Risks and Challenges | |||
Lesson 6: Emerging Technology Trends | |||
Lesson 7: Regulations in the Food and Beverage Industry | |||
Lesson 8: Sustainability in the Food Supply Chain | |||
Lesson 9: Upcoming Challenges | |||
Quiz Level 5: Food & Beverage Supply Chain Oversight | |||
Level 5 - Module - 8: People Management | |||
Introduction | |||
Lesson 1: Essential Elements of Managerial Behavior | |||
Lesson 2: Various Management Styles | |||
Lesson 3: The Responsibilities and Functions of a Hospitality Manager | |||
Lesson 4: Essential Leadership Skills for the Hospitality Industry | |||
Lesson 5: Motivation | |||
Lesson 6: Communication | |||
Lesson 7: Teamwork | |||
Lesson 8: Evaluating and Analyzing Management Skills | |||
Lesson 9: Organizational Structure and Culture | |||
Lesson 10: Organisational Structure Design | |||
Quiz Level 5: People Management | |||
Level 5 - Module - 9: Excellence in Quality Management | |||
Introduction | |||
Lesson 1: Core Aspects of Quality Management | |||
Lesson 2: Approaches to Quality Management | |||
Lesson 3: Internal and External Quality Management Systems | |||
Lesson 4: Quality Evaluation and Assurance | |||
Lesson 5: Management Governance and Communication | |||
Lesson 6: Advantages of a Robust Quality System | |||
Lesson 7: Ongoing Enhancement | |||
Lesson 8: Quality Challenges and Enhancement Tools | |||
Lesson 9: Establishing a Quality System | |||
Quiz Level 5: Excellence in Quality Management | |||
Level 5 - Module - 10: Managing Revenue Optimization | |||
Introduction | |||
Lesson 1: The Core Principle of Revenue Management | |||
Lesson 2: The Functions and Duties of a Revenue Manager | |||
Lesson 3: Assessing the Effectiveness of Revenue Management | |||
Lesson 4: Establishing Room Rates | |||
Lesson 5: Budgeting and Forecasting for Room Revenue | |||
Lesson 6: Optimizing Room Revenue | |||
Lesson 7: Optimizing Yield Management | |||
Lesson 8: Implementing Yield Management Strategies | |||
Quiz Level 5: Managing Revenue Optimization | |||
Qualifi UK Assignments Level - 5 | |||
Tourism Destination Management | |||
Entrepreneurship in Tourism and Hospitality Management | |||
Cultural Tourism Management | |||
Research Project | |||
Typsy Australia Assignments | |||
HHL4L5 - Assignment |
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