Employability Skills Development Programme (ESDP)

The Employability Skill Development Programme (ESDP) is based on years of industry interaction and consultation with international hospitality consultants and leaders. This is a well-thought-out and well-processed combination of modern learning techniques and tools that are vital for professional development to face the real world.

Instructor: COTHM Dubai

Language: English

Validity Period: 30 days

$270 18% OFF

Learn More on the COTHM Dubai Website

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	Orientation
		Using Mobile Apps
		Typsy Australia Portal
		COTHM Community
		GPDP Level 1
		On Demand Live Session 60:00
	Requisition Form
		On Demand Live Session Request Form
		Final Examination Request Form
		Final Exam Retake Request Form
		Qualification Request Form
	The Art of Effective Communication
		What is Communication? 12:00
		How to Communicate Eﬀectively
		Communicate Effectively & Speak with Impact on the Phone 10:00
		What is Non Verbal Communication
		Verbal and Nonverbal Communication 3:00
		Types of Non -Verbal Communication
		Concise Communication 6:00
		Clear Communication 6:00
		Listening Skills 6:00
		Creating Positive Relationships 6:00
		Collaborative Problem Solving 6:00
	Workplace Communication Skills
		Downward and Upward Communication 30:00
		Upward Communication 430:00
		Monologue or Dialogue 3:00
	Personality Development
		Identifying Personality Types
		Social & Corporate Etiquette
		Facing Challenges
		Professional Grooming
		Work Life Balance
	Soft Skills Required in The Hospitality Industry
		What Are Top Soft Skills? 12:00
		Self Confidence
		Time Management
		Team Work
		Stress Management
		Work Ethic
		How to Apologize the Right Way the First Time 8:00
		Empathy
		Empathetic Conversations 12:00
		Customer Service Skills
		Leadership Skills
		Leadership Theories 90:00
		Must Improve Everyday To Get Whatever You Want 23:00
	Get Ready to Get Hired
		Introduction
		Library of Interview Questions
		How To Introduce Yourself 6:00
		How To Pass Personality Tests 24:00
		Interview Questions and Answers 25:00
		Top 21 Quick Answers to Common Interview Questions 14:00
		Video Interview Tips 12:00
		How To Write A Resume 11:00
	Assignments & Assessment
		Assignment: Hospitality Workplace Skills
		Assignment: Build & Submit Your Resume
		ESDP Mockup Interview

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Employability Skills Development Programme (ESDP)

$220 including 5% VAT

Learn More on the COTHM Dubai Website

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