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| Item Details | Price | ||
|---|---|---|---|
Certificate in Managing Hospitality Human Resources
The student will learn about the diversity of the hospitality industry’ s workers, the important labor - related legislation they must know to manage these workers, and the key aspects of legal compliance, policy documentation, and record keeping required of successful HR managers.
Instructor: KHDA Dubai
Language: English
Validity Period: 90 days
$295 16% OFF
$245 including 5% VAT
Learn More on COTHM Dubai Website
Learn more about this course:
https://cothm.ae/programs/certificate-in-managing-hospitality-human-resources/
Learn more about Skill Based Training Programs by KHDA Dubai
https://cothm.ae/skill-based-training-programs-khda/
Explore all programs of study:
https://cothm.ae/list-of-programs/
How will I be assessed?
https://cothm.ae/how-will-i-be-assessed/
Entry Requirements:
https://cothm.ae/entry-requirements/
Learner Journey:
https://cothm.ae/learner-journey/
FAQs
| Orientation | |||
| Using Mobile Apps | |||
| Typsy Australia Portal | |||
| COTHM Community | |||
| GPDP Level 1 | |||
| Hospitality Workplace Skills | |||
| On Demand Live Session 60:00 | |||
| Requisition Forms | |||
| On Demand Live Session Request Form | |||
| Final Examination Request Form | |||
| Final Exam Retake Request Form | |||
| Qualification Request Form | |||
| Ch 1. Overview of Human Resource Management | |||
| Chapter Outline | |||
| Check List of Chapter Learning Objectives | |||
| Overview of Hospitality Industry | |||
| Managing HR in the Hospitality Organization | |||
| Human Resources Activities in Hospitality | |||
| Diversity in the Hospitality Workplace | |||
| Specific HR Responsibilities in Hospitality | |||
| Hospitality Industry HRM Overview Assignment | |||
| Hospitality Industry: HRM Case Study & HR Application (2 pages) | |||
| Ch 2. The Legal Environment of Human Resources Management | |||
| Chapter Outline | |||
| Check List of Chapter Learning Objectives | |||
| Employment Law in Hospitality | |||
| The Age Discrimination in Employment Act of 1967 | |||
| Human Resource Management Assignment | |||
| Human Resource Management Case Study | |||
| Dictionary of Human Resources and Personnel Management (305 pages) | |||
| Chapter 3 - Human Resources Management: Policies and Procedures | |||
| Chapter Outline | |||
| Check List of Chapter Learning Objectives | |||
| HR Policy and Procedures Activities | |||
| Human Resource Management Assignment | |||
| Steps in HR Policy and Procedures Development | |||
| Human Resource Management Assignment | |||
| Human Resource Management Case Study | |||
| Chapter 4 - Employee Recruitment and Selection | |||
| Chapter Outline | |||
| Check List of Chapter Learning Objectives | |||
| Factors Affecting Recruiting Efforts in Hospitality | |||
| The Search for Qualified Employees in Hospitality | |||
| Factors Affecting Selection Efforts in Hospitality | |||
| Human Resource Management Case Study | |||
| Negligent Hiring in Hospitality | |||
| Human Resource Management Assignment | |||
| Chapter 5 - First Impressions and an Ethical Foundation | |||
| Chapter Outline | |||
| Check List of Chapter Learning Objectives | |||
| New Employee Adaptation Process in Hospitality | |||
| Human Resource Management Case Study | |||
| Orientations Programs & Procedures in Hospitality | |||
| Human Resource Management Case Study | |||
| Chapter 6 - Planning Training Programs | |||
| Chapter Outline | |||
| Checklist of Chapter Learning Objectives | |||
| Introduction to Training | |||
| TRAINING MYTHS | |||
| Use a Formal Training Process | |||
| Chapter 7 - Delivering and Evaluating Training Programs | |||
| Chapter Outline | |||
| Checklist of Chapter Learning Objectives | |||
| Introduction to Individual On-Job Training | |||
| Other Individual Training Methods | |||
| Introduction to Group Training | |||
| Training Evaluation | |||
| Case Study: Human Resources Management in Action | |||
| Chapter 8 - Compensation Programs | |||
| Chapter Outline | |||
| Checklist of Chapter Learning Objectives | |||
| Compensation Management | |||
| Case Study | |||
| Chapter 9 - Performance Management and Appraisal | |||
| Chapter Outline | |||
| Checklist of Chapter Learning Objectives | |||
| Performance Management | |||
| Progressive Discipline | |||
| Case Study | |||
| Chapter 10 - Employee Health and Safety | |||
| Chapter Outline | |||
| Checklist of Chapter Learning Objectives | |||
| Legal Aspects of Employee Protection | |||
| Employee Health | |||
| Employee Assistance Programs (EAPs) | |||
| Employee Safety and Security | |||
| Employee Security Programs | |||
| Case Study | |||
| Chapter 11- Human Resources Strategic Planning and Organizational Change | |||
| Chapter Outline | |||
| Checklist of Chapter Learning Objectives | |||
| Organizational Change Is Constant | |||
| Human Resources and Strategic Planning | |||
| Continuum of Change | |||
| Resistance to Organizational Change | |||
| Case Study | |||
| Chapter 12 - Human Resources: Planning for Global Expansion | |||
| Chapter Outline | |||
| Checklist of Chapter Learning Objectives | |||
| Unionization in the Hospitality Industry | |||
| A Multigenerational Workforce | |||
| Downsizing and Outsourcing | |||
| Succession Planning Activities | |||
| Career Development Programs | |||
| Case Study | |||
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