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The internationally recognized course provides learners with an understanding of the global structure of Hospitality & Tourism management with core skills of managing hospitality and tourism operations. This allows the learners to have standard knowledge of tourism and hospitality industry with its customer service standards.
Instructor: KHDA Dubai & Typsy Australia
Language: English
Validity Period: 90 days
https://cothm.ae/programs/certificate-in-travel-tourism/
https://cothm.ae/skill-based-training-programs-khda/
https://cothm.ae/list-of-programs/
https://cothm.ae/how-will-i-be-assessed/
https://cothm.ae/entry-requirements/
https://cothm.ae/learner-journey/
Orientation | |||
Using Mobile Apps | |||
Typsy Australia Portal | |||
GPDP Level 1 | |||
COTHM Community | |||
Hospitality Workplace Skills | |||
On Demand Live Session | |||
Requisition Form | |||
On Demand Live Session Request Form | |||
Final Examination Request Form | |||
Final Exam Retake Request Form | |||
Qualification Request Form | |||
Ch 1. Overview of the Tourism Industry | |||
About Tourism Industry | |||
Tourism: Characteristics & Types | |||
Sectors of the Tourism Industry | |||
Relationship Between Tourism & Hospitality | |||
The Relationship Between Tourism & Geography | |||
A Historical View of Tourism | |||
Economic Impact of Tourism | |||
What is Tourism Management? | |||
Quiz Ch 1. Overview if the Tourism Industry | |||
Ch 2. Consumer Behavior of Travelers | |||
About Consumer Behavior | |||
Why do People Travel? | |||
Online Consumer Behavior in Travel & Tourism | |||
Motivating Factors for Why People Travel | |||
Types of Tourists & Destinations | |||
Pull & Push Theories of Motivation | |||
Quiz Ch 2. Consumer Behaviour of Travelers | |||
Ch 3. World Tourism Organizations | |||
About Tourism Organizations | |||
International Tourism & Travel Organizations | |||
What Is the United Nations World Tourism Organization (UNWTO)? | |||
National & Regional Tourism & Travel Organizations | |||
Quiz Ch 3. World Tourism Organizations | |||
Ch 4. Tourism Policy & Planning | |||
About Tourism Policy & Planning | |||
Components of Tourism Planning | |||
The Tourism Policy Development Process | |||
Sustainable Tourism: Definition, Characteristics & Examples | |||
Quiz Ch 4. Tourism Policy & Planning | |||
Ch 5. Tourism Economics | |||
About Tourism Economics | |||
Market Supply Schedule | |||
Market Demand Schedule | |||
Modeling & Forecasting Tourism Demand | |||
Price Elasticity of Demand in the Hospitality & Tourism Industry | |||
The Multiplier Effect in Economics: Definition, Formula & Example | |||
Quiz Ch 5. Tourism Economics | |||
Ch 6. Lodging Classifications | |||
About Lodging Classifications | |||
Hotel Types & Classifications | |||
The 5-Star Hotel Star Rating System: Definition, Differences & History | |||
Types of Vacation Resorts | |||
Types of Passenger Cruises | |||
Quiz Ch 6. Lodging Classifications | |||
Ch 7. Lodging Operations | |||
About Lodging Operations | |||
Organizational Structure in the Hotel & Lodging Industry | |||
Hotel Rooms Departments & Functions | |||
Housekeeping in the Hospitality Industry | |||
Corporate Communication in the Hospitality & Tourism Industry | |||
Traits & Behaviors of Successful Hotel & Lodging Leaders | |||
Operations Management: Definition & Fundamentals | |||
Operational Issues & Solutions in the Hotel Business | |||
Quiz Ch 7. Lodging Operations | |||
Ch 8. Food & Beverage Operations | |||
About Food & Beverage Operations | |||
The Full Cycle of Event Planning in a Hotel | |||
Restaurant Bookkeeping: Accounting & Reporting | |||
Food Handler Requirements in Prime Resort Areas | |||
Quiz Ch 8. Food & Beverage Operations | |||
Ch 9. Transportation in Tourism Management | |||
About Transportation in Tourism | |||
The Transportation Revolution: Turnpikes to Steamboats to Railroads | |||
Major Forms of Transportation in Travel & Tourism | |||
Transportation’s Impact on Tourism | |||
Quiz Ch 9. Transportation in Tourism Management | |||
Ch 10. Intermediaries in Tourism Management | |||
About Intermediaries in Tourism | |||
Channel Intermediaries: Definition and Function in Business | |||
The Role of Tour Operators & Travel Agents | |||
Promoters vs. Organizations in Tourism | |||
Quiz Ch 10. Intermediaries in Tourism Management | |||
Ch 11. Global Issues Affecting Tourism | |||
About Global Issues Affecting Tourism | |||
Impact of Social & Cultural Issues on the Tourism Industry | |||
Sustainability & Environmental Issues in the Hospitality Industry | |||
Impact of Terrorism on the Travel & Tourism Industry | |||
Quiz Ch 11. Global Issues Affecting Tourism | |||
Ch 12. Tourism Marketing | |||
About Tourism Marketing | |||
Customer Relationship Management and Marketing Technology | |||
How to Develop & Manage a Business Contact Database | |||
Cloud Computing and Databases: Technology to Improve Database Management | |||
Database Marketing for Hospitality | |||
The Types & Benefits of Direct Marketing | |||
Practical Application: Choosing the Best Direct Marketing Approach | |||
International Marketing: The Importance of Global Marketing Strategy | |||
International External Marketing: Culture, Economics, Tech & More | |||
Quiz Ch 12. Tourism Marketing | |||
Ch 13. Tourism & Hospitality Trends | |||
About Tourism & Hospitality Trends | |||
Ecotourism: Definition & Benefits | |||
International Travel & Tourism: Impact on Growth in the Hospitality Industry | |||
Macro-Environment Trends in Hospitality & Tourism | |||
E-Commerce in the Hospitality Industry | |||
Growth in the MICE Industry | |||
Quiz Ch 13. Tourism & Hospitality Trends | |||
Ch 14. Tourism & Travel Careers | |||
About Careers in Tourism & Travel Industry | |||
Career Information for a Degree in Travel and Tourism Management | |||
Info About Becoming a Travel Agent | |||
Bachelor’s Degree in Travel and Tourism: Program Info | |||
Travel Management Bachelors Degree Program Overviews | |||
Masters Degree in Hospitality and Tourism Management: Program Overview | |||
Online Travel Agent Certificate and Diploma Program | |||
International Tourism Management Jobs: Career Options and Requirements | |||
List of Jobs for Tourism Management Degree | |||
Hospitality Administration Careers: Salary Info, Job Options & Requirements | |||
Hotel Event Coordinator: Salary Info, Job Description and Requirements | |||
Salary and Career Info for a Hotel Sales Representative | |||
Become an Airline Sales Executive: Step-by-Step Career Guide | |||
Hotel and Restaurant Management: Diploma Program Summary | |||
Masters Degree in Hotel Administration: Program Review | |||
Career Paths in the Hotel & Lodging Business | |||
Production & Service Roles in the Food Industry | |||
Quiz Ch 14. Tourism & Travel Careers |
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